Dear Valued Customers,
We are pleased to offer maintenance services to ensure that your IT equipment is running smoothly and efficiently. Our experienced IT professionals are skilled at diagnosing and solving problems with hardware, software, and networking issues.
Our maintenance services include regular check-ups, software updates, virus scanning, and security patches to keep your systems up-to-date and protected from threats. We also offer on-site support and remote assistance to quickly resolve any issues that may arise.
We understand that your IT equipment is a critical component of your business operations, and we are committed to ensuring that it runs smoothly to minimize any downtime or disruptions. With our maintenance services, you can focus on running your business while we take care of your IT needs.
Preventive maintenance is necessary for IT equipment because it helps reduce downtime, extend equipment lifespan, save money, and improve performance.
Why Preventive maintenance
- Minimize downtime: Regular preventive maintenance can help identify and address potential problems before they cause downtime.
By proactively addressing issues, you can avoid disruptions in your operations, which can result in lost productivity, revenue, and customer satisfaction.
- Maximize equipment lifespan: IT equipment is an investment, and regular maintenance can help extend the lifespan of that investment.
Preventive maintenance can help ensure that your equipment is operating at optimal performance, which reduces the risk of wear and tear and extends its lifespan.
- Save money: Regular preventive maintenance can help identify small problems before they become more significant and more costly to repair.
Addressing issues before they worsen can save you money in the long run.
- Improve performance: Regular maintenance can help optimize your IT equipment’s performance.
This optimization can help you get the most out of your equipment, which can result in better productivity, faster processing times, and an overall better user experience.
Our Service Overview
Our scheduled preventive maintenance includes our best services and care to let your system to be work properly without any interruption by prior maintenance and regular checkup to all related equipment. Our Technical advises regarding upgrades of Hardware & software are always with you.
Basic Scheduled Tasks:
1. Check-up of Hard Disk for bad sectors /unnecessary files / bad or damaged files.
2. Check-up of operating system for optimum performance.
3. Check-up of general software such as Office, Adobe & others.
4. Check-up for proper antivirus and making sure that antivirus programs are working properly and are updated, furthermore scan & clean the computers for viruses.
5. Synchronizing of data and backup with the help of software or Manual (for selected computers if required)
6. Setup of Mail Archival on each pc if required.
7. Setup of PC OS Partition Backup with Image backup utility (Monthly on Selected PC if required)
8. Installation or re installation of PC if required. Proper backups before re-installation are in our SOPs.
9. Check-up of network environment and making sure that network system is working properly.
10. Physical Cleaning of Equipment: MPI’s Technicians will be scheduled for Physical cleaning of PCs and related equipment’s once a month regularly.
11. Discounted Service Charges: MPI offered special discounted service charges for the additional services, such as additional visits on other non-scheduled days on discount rates.
12. Prior Customer Support: MPI’s, contract customers will be considered as prior customers so they may avail prior support and services.
13. Discounted Prices on supplies: MPI’s Priority customers can get supplies on special discounted rates.
14. Up to date with the technology: MPI’s Priority customers will always be aware with the new technology, OS updates, new inventions in software & hardware.
Hygiene:
We always follow Government’s & Healthcare institutes SOPs regarding COVID19. Our technicians are only allowed to visit any premises if they have normal between limits body temperature, no symptoms of cough or flu, they strictly instructed to wear masks, keep their hands clean through hand wash or hand sanitizers, no unnecessary physical interaction & keep safe distances to safe themselves & others.
Service Charge Structure:
Advance Flat Lump Sum Monthly Charge
Advance Per Unit Monthly Charge
Advance Flat Lump Sum Quarterly Charge (Discount Charges)
Advance Per Unit Flat Lump Sum Quarterly Charge (Discount Charges)
Please Contact us for your quires…
